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FAQs

What methods of payment do you accept?

We accept Visa, Mastercard and American Express card payments. We also accept Paypal if you would prefer this method.

 

What if my item is not in the condition as described?

If your item is faulty or has been damaged in transit, please contact us and we will do our best to resolve the issue for you sales@cloactive.com

 

How do I care for my garment?

  • Avoid rough and sharp surfaces
  • Machine wash cold delicate cycle
  • Wash separately inside out
  • Tie a loose knot in the drawstrings to avoid coming loose in wash
  • Line dry
  • Do not bleach
  • Do not iron
  • Do not tumble dry
  • Do not store when wet